>According to the complaint, prior to the completion of a customer’s transaction, the checkout screen would prompt the customer with several boxes of pre-selected amounts (and an opt out option) to donate to the American Diabetes Association (ADA). The plaintiff alleges that CVS did not merely collect the customer’s donations and forward them to the ADA, but instead, counted the donations toward a legally binding obligation of $10 million that CVS had made to the ADA.
If the complaint is ultimately proven true, it contradicts a Lifehacker March 2021 story[1] saying that doesn't happen :
>Case in point: A tweet with erroneous information went viral last week, claiming that participating grocery stores have already handed out donations to nonprofit partners for a tax write off, and are merely collecting customer money as a reimbursement. The donation, according to the tweet, is merely a ruse for the sake of profiteering under the guise of charity.
(The LifeHacker article was before ChatGPT so we can't blame A.I. generated nonsense in this case.)
EDIT to replies about the sequence of donate-then-collect vs collect-then-donate:
I don't believe this is actually a big difference in terms of the spirit of the donation from the perspective of the consumer. If one reads the splashy PR releases from CVS about the $10 million donation :
- https://www.cvshealth.com/news-and-insights/press-releases/c...
- https://diabetes.org/newsroom/press-releases/2021/10-million...
... CVS wants the positive associations with that $10 million donation. The unstated implication is that CVS will pay $10 million out of their profits. Normal readers would not expect that self-congratulatory press release to mean they will actually add donation prompts at the checkout so it will be the customers paying that $10 million donation. The public would think it feels like the deception in the LifeHacker article even if the sequence actions of collect-then-donate is reversed.
[1] https://lifehacker.com/check-out-donations-arent-a-scam-actu...