I have a number of mailboxes on the services that are down. The big issue is that they aren't really communicating what is actually wrong so it is hard to tell if we should set email up on a different service. Also if we switch to O365 that they are offering as a work around, it isn't clear how that would be merged back with the existing mailboxes. Or maybe the suggestion of O365 indicates that they don't think the other mailboxes are coming back.

The fact that they aren't communicating makes me wonder if they got hit with ransomware of some type.