You say unprecedented demand... ok.
Let's say if the tickets were priced at $200 that would be more than enough to cover all the costs and pay people fairly etc.
But because of "unprecedented demand" on a fixed item.. they might say:
"Hey why not charge $300, or $400, or $500! Sure, 90% of the population that doesn't make great money won't be able to afford them, but the top 5-10% of people will still pay because it doesn't matter to them.. and we get to double or triple our profits!"
That is simply greed outweighing.. public interest (for lack of a better word). The problem with this world is so many people want to make as much as they can even if it's not "fair". I know that's just horrible anti-capitalist talk...
Maximizing profits is literally inconsistent with the well being of the population. This situation is the perfect example. Most people go to their econ101 supply & demand bullshit to justify price gouging and wealth inequality.