To me it’s the same conundrum as for the iPad: the hardware is really well made, but it stays very conservative on the form factor, and the software doesn’t take full advantage of it.
For the iPad it’s obvious, for the mac:
- third party OS support non existent (Asahi linux is good, but nowhere near completion), no dual-boot for windows anymore
- unix compatibily has fallen behind with the Apple Silicon move
- GPU capabilities unavailable for existing windows/Linux frameworks (gaming and ML impacted)
- kernel extensions getting deprecated impacts many hacks that were QOL improvements
- no touchscreen (you may want it or not, but arguably it has potential for use)
- no flip screen (goes hand in hand with the touchscreen)
They could solve these in the near future, and none of these are individually deal breakers, but cumulatively these are enough limitations that a worse hardware platform coming with better software becomes a viable choice in many cases.
Personally I’m planning moving away to probably a Chromebook + linux or windows laptop when my current setup finally dies.