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Comment by heleninboodler | Hacker News Reader

Wow. Is LastPass generally just really bad software? These bugs mentioned in this subthread make it sound like amateur hour.

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It's packed with enormous amount of bugs that make the day to day experience terrible.

I want to move but I'm terrified of the export process

I moved to 1password a few years ago and haven't regretted it for a second. I still have Lastpass installed, but it's probably getting to the point I can delete it.

OK, wait, you still are using some other cloud password provider?

I moved to BitWarden a year ago after a billing problem with LastPass that their support handled badly. I haven't had any problems with the migrated data and I finally deleted my LastPass account last month.

Likewise, deleted my LastPass account after a year with Bitwarden. I regret suffering LastPass’ UX for so long.

my major concern is that I have:

* custom "items", so instead of "Password", I also have my own * attachments, which I know 100% are not exported. There is a CLI app to help with that, but still horrible * I have large notes with weird characters, which makes me concerned if they will be exported properly * Last time I checked, the CSV seemed very broken (not respecting the standard), I'd be surprised if it imports properly

That's the reason why I haven't moved.

I'd move to bitwarden, but the lack of tags is too much for me. I use tags everywhere, I don't want to deal with directories anymore, so 1Password it is.

As today I attempt to perform the migration, their export to CSV outputs a CSV with 2 lines of my 700+ passwords. The HTML in the page shows a lot of items, but if I save directly from there, it's poorly formatted, it won't import anywhere.

Last I checked, they still didn't have a useful Content-Security-Policy header on their Web Vault (which would prevent XSS), and also didn't have a way to separate "being logged into the extension" from "being logged into the Web Vault".

I... would definitely not recommend them, no.

It’s the worst desktop software I’ve used in several years. The UX makes no sense, it’s full of bugs, it performs badly, they’ve had multiple breaches. I can’t think of a single thing it does that’s even approaching average, let alone good.

The UX is surprisingly bad, and has been for a long time.

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