I'm not without gripes about the immigration system in the US as my wife is European and we've been fighting to get her permanent residence established long enough that we've had two kids and moved three times, yet still we are in the struggle. However, the beauracracy is so complex that one's standing doesn't fall into the hands of any one particular USCIS officer. Such an assertion is incredibly disingenuous to how mundane, slow, beauracratic, and absurd the process really is.