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Comment by rezistik | Hacker News Reader

With dashpass you don't pay any of those fees for the majority of orders. I use them all the time

As a frequent DashPass user, the individual menu item prices for almost every restaurant is jacked up on DoorDash (as compared to their in-store price) and there is a service fee added on top that's separate from the comped delivery fee.

It all adds up.

Yeah thats super frustrating I see that all the time.

Some places on local DoorDash (Wolt) have really ramped up the prices. Nearly 20€ for single meal like burger or something.

Still, the model seems broken for me. I can get unlimited 5,9€ deliveries for 0.8€ and 10€/month... How does that make any business sense...

I hate this because I want to order take out, which DoorDash doesn't need to be involved in. A ton of restaurants around me no longer take phone orders and so my only options if I want take out is to walk up, order, and wait. Or just suck it up and pay. I mostly take the former (gives you a chance to go grab a six pack).

Maybe it has changed now, but when I was working with restaurants last year, DoorDash had a rule that take out prices had to match what you'd pay if you go into the store and order.

At least with Grubhub plus or whatever it's called, this isn't really true. They put "0 delivery fee" but then still include a "service fee" which is 15% of the order (this is not the tip). Can you confirm DoorDash does not do something similar?

Dashpass doesnt seem tod o that

Yes, Doordash with Dashpass still has a service fee. Dashpass reduces the service fee but does not remove it. My bill from yesterday:

Subtotal $24.45 (total cost of the items as listed on the store page)

Delivery Fee $0.00 (would've been non-zero without Dashpass)

Service Fee $1.22 (annotated as "This reduced service fee of 5.0% with DashPass helps us operate DoorDash." Would've been $3.18 without Dashpass.)

Estimated Tax $2.56

Dasher Tip $3.50

Total $31.73

That's not bad comparatively. I will have to check it out.

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