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I'm sorry you're going through this. I'm sure someone from Stripe will pop-in here and help out. If they do not, you have other payment providers:

- Paddle

- Mollie

- Paypal

Many upstart small businesses will face false fraud inquiries, but you have to roll with the punches and move to a new processor if Stripe is not responsive.

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They're using connect, so they're a marketplace (accepting payments on behalf of customers for their customers, and taking a cut). Not sure if any of these support that model (pretty sure Paypal doesn't).

Yes, this was a big selling point for us, we are a SaaS/Marketplace for martial arts academies and part of our business models also rely on transaction fees we get from the payment integration.

We are attempting to support mollie also to enter the dutch market but we are only 2 people writing the code here. :(

How does HN feel about Braintree?

If I recall, PayPal bought them a number of years ago, but I haven't heard of any horror stories from that specific PayPal product.

Other than being owned by Paypal, it's fine. The APIs work and are well-documented. A company I worked for used them for ~7 years and never had any significant problems that I recall.

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