Tickemaster was terrible even before the Live Nation merger. The issue is that everyone is making money hand over fist at the expense of the consumer, while Ticketmaster is absorbing all the negative attention. Artists love selling out shows at a particular ticket price; it doesn't matter to them if the venue is full of true believers or if the true believers paid extra to be there so long as the "extra" is still within the price people are begrudgingly willing to pay. The venues love it because they get a portion of the ticket sales and the fees, and they don't need to manage the sale of tickets or employ folks to do so. No one in the chain is going to stick their neck out to kill the golden goose for the sake of the consumer. It's a mess.

Ticketmaster was just as bad and just as monopolistic in the 80s and 90s.