This is making me so glad I ditched them for my email hosting when they decided to charge, instead of just paying them.
On the office apps though, I feel that despite the occasional burst of crazy (Why does the text colour button look like superscript in sheets if you have white selected?), google office apps tend to work relatively speedily and do collaboration really well, in constrast to the other behemoth you'd be likely to choose. I'd love to find an alternative with a similar level of polish, but I haven't yet.