One example that comes to mind is more powerful/prominent search features. In the 90s, as a home user, you had a folder with some documents and in total, the number of installed games plus apps was probably around a dozen. So it was ok that on Windows, searching for files was hidden in a sub-menu and rather slow. Today, you have a bazillion tools and apps, games, documents from 30 years of migrating to a new system, backups, so you make search faster to access.
People value consistency and gradual development, not failed, half-baked overhauls like the Windows 8 debacle. And obviously that stuff actually works. Which is continuing to be a big downside of KDE or Linux in general. Too many components working together, maintained by different teams and ever-changing. It's basically up to the Distros to find the perfect combination of library and software versions to get a good experience.