Classic investment driven startup with likely no true profit, utilizing workers without contracts who work all hours of the day, and can be dumped without a moments notice. Cute little apology about not being able to serve customers as well as they’d like - shame people can’t talk truths. I can’t wait for all this VC nonsense to come crashing down.
*edit - I’ve since read they are compensating riders, so I’m retracting some of my snarkiness.