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Comment by julian_sark | Hacker News Reader

1. Buy something from China. 2. Get a refund. 3. Account blocked for two weeks

1. Send €5. Add greeting note. 2. refuse to reveal last name and DOB of person mentioned in the greeting note to Paypal. 3. Have your account blocked and enter mailing loop hell with an Indian call center.

1. Have your account blocked for no reason 2. That's it.

No, Sir. I'm sorry. It's not just the storing of money side that doesn't work with Paypal.

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I am currently in the mailing loop hell and had to message an old colleague who now works there for help. It‘s absolute insanity. You can‘t speak with a higher up. Each call, the new customer service rep has to start from the beginning. Every third call is canceled on you without notice. Every second call they ask you to reset your password and wait 24 hours.

Mind boggling.

https://jessesingal.substack.com/p/i-fought-the-paypal-and-i...

I'm convinced that they just flag transactions from richer countries to poorer countries as fraud. But sending money from the poorer country to the richer country is completely fine.

I had a PayPal support person lock my account for fraud because I insisted that I needed to talk to a supervisor. She refused five times, hung up on me and locked my account. After two weeks they simply unlocked it again. No explanation, no apology. I never did get to talk to a supervisor.

Close your PayPal accounts.

That's where I am. Sent one trasaction via Paypal business, bank account forbidden and paypal business froze, with no option for me to ever use paypal business again.

I hate paypal

>mailing loop hell with an Indian call center.

Really interesting to hear. I haven't been a huge user of PayPal since eBay introduced Managed Payments, but my experiences with them in the past have always been surprisingly good.

That said, perhaps I was getting different support since they were probably processing around 10k of sales a month for us.

believe it or not, jail

You overdraw account? Jail. You withdraw deposit? Straight to jail, right away. PayPal has the best customers in the world, because of jail.

The second example is a classic money laundering scheme. The amount in question is very small but it does perfectly fit the pattern.

Sending someone money with a note is classic money laundering? I'm not sure how that meets the pattern of money laundering any more than it meets the pattern of someone having a birthday.

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