That's not entirely true (but there should be a degree of plug and play adaptability).
Look, for example, at the very limited sensory domain of animals - you wouldn't deny their intelligence just because there's an information form that they are incapable of interpreting; and the information that they are capable of interpreting is that which they've been exposed to via their ancestoral heritage.
However, just because an AI doesn't understand a given input form, does not mean that it could not given adequate exposure; but it will need time to adapt and the closer the new information form is to one that it already understands, the faster it will incorporate the new understandings.