> I haven't really encountered any issues besides the downtime that has occured maybe twice since I bought the yearly two years ago.

> I never really notice those three submenus except when I'm logging into a new device and it takes like ~10 seconds to unpin them.

Maybe it's just me, but the way you've written these sentences makes it sound like you have buyers remorse. Doesn't sound like things are "basically perfect."

FWIW, I left Plex two years ago for Jellyfin, and haven't looked back. Never even bought the garbage Plex Pass.