This also explains why people (including me) get SO MAD if they find out that tips don’t actually go fully and directly to staff. See: DoorDash.
This also explains why people (including me) get SO MAD if they find out that tips don’t actually go fully and directly to staff. See: DoorDash.
Personally I find this really frustrating. You're not paid fairly for your labor. You only achieve a living wage through the generosity of those "happy to help boost" me. In my mind that reinforces a power dynamic between the "professionally successful" and those in the service industry. If I get a tip that raises my wage to something I can live off, now I must be profusely thankful to the person that donated their money to me.
I may be isolated in that opinion. I understand many service industry workers prefer tipping. For my personality though it's distressing.
And business owners like tipping because it aligns the employees' interests with their own: bringing in as much revenue as possible.
There are U.S. food service jobs without tipping, for example fast food chains or school cafeteria workers. Do these folks have higher pay as a result? Generally no.
See how that works?
Also, quite a few jurisdictions do not have tipped minimum wages anymore.
When a person decides to become a waiter versus a cook or a janitor, they are including potential income due to tips and lack of tips in their calculations. Thereby, the potential of tips always reduces the need for an employer to pay more.
Whenever I've been to the USA I feel I'm being scammed every time I'm required to tip. I know it's your culture but it feels like an emotional extortion, if I don't tip I have to bear the weight of an underpaid employee not making ends meet because I don't think it was fair to see a price and then have to mentally add "20%" just because someone served me.
Worse, for me this culture makes me very uncomfortable by the level of service, I can tell when a waiter is miserable and just fake smiling to get me to tip more. When a waitress is over-the-top charming and nice while being berated by the kitchen staff for a misplaced order, etc.
It just makes every service I get feel fake and forced, to the point where I've avoided going to eat somewhere on days I'm exhausted because I don't want to deal with that weight on top.
I'd much rather just pay 20% over the price and know that the staff is well paid.
Tipping culture just opens a can of worm of abuses...
I wish I could tip them directly after the delivery, but I am concerned that no one would pick up my order if I set the tip to $0 in the app.