> Communication is about being understood, not being fair.

This is why in some cases it's better to say "Just" instead of trying to hide what you're trying to say in order to maybe be more sensitive without even knowing if that's necessary.

For this situation, I tend to phrase it as "Can we just <x>"? which might be received better than "Just <x>", but "just" is an important word here - I want the other person to understand that I think this ought to be easy. If it's not, I probably want to know why, because that will give me more information about the problem and possible solutions.