> "They’re not making good progress, and someone’s asked you if you can help. You look at some graphs and error messages. It’s easy (once again, I speak from experience) to say something like “Could you just cache the hot partition keys?” or “So, just scan the logs for the high-latency signals and frequency-sort them.”
> This. Will. Not. Help.
Not that you should go out of your way to be hurtful, but any genuinely useful advice/suggestions should be given without regard for emotion. You're at work, not a social club.