A question for laptop manufacturers in general and a variation just for you:

The general question: Why do you make laptop keyboards with the up and down buttons smooshed together?

The up and down buttons are the two most used buttons on my keyboards. I cannot use a regular laptop for more than 30 seconds without becoming incredibly frustrated and I'm certain that I'm not alone.

I'm entirely convinced that half of all ThinkPad laptop sales are because they allow space for their arrow keys to not be smooshed together.

---------------

And a question for you: What would it take for Framework laptops to go the ThinkPad approach with their keyboards?

Congrats on the TB4 certification! If you're ready to talk about it, I'd love to hear more about the battery life improvements hinted at in the blog post. Battery drain when suspended is probably my #1 QOL issue with Linux on a 12th Gen framework (closely followed by the mutual exclusivity of the brightness keys and the light sensor).

Not related to this, but were there any improvements planned for a power loss during sleep on Linux (also possibly mentioning it on the product page)? A laptop losing 40% of it's battery while it's suspended isn't really nice. I know there are work-arounds but this is something I would assume would work out of the box. I've sold my Framework laptop for now, and gone back to my old cheap trusty Dell machine.

It would be nice if you guys manage to take a shot at a laptop more inspired by the Thinkpads/Latitudes rather than the Apple devices.

Anything you can share about the actual process of getting it certified, from say (I assume much earlier) 'we think this is ok' to certified?

I assume it's not self-certification (like CE) from the phrasing, so you sent some units off somewhere? Was there much back and forth with changes required, or was it purely administrative and from a technical standpoint the earlier units are just as compliant?

Do you plan to make a 15" 4K version? (I'm patiently waiting...)

Things I'd love to see, in no particular order: AMD option, dedicated graphics, 360° hinge with touchscreen and/or pen digitizer.

I didn't expect this to be something where all of the failures could be fixed in firmware. I don't know anything about the subject, I just would have thought it'd require hardware changes.

I'd love to hear an example of what such a certification test failure would look like. I have no experience with hardware, so I have no idea what kind of tests you would do.

What specifically was the problem with the 11th gen boards? Do you have a list of the TB4 tests that passed and failed?

> "Thunderbolt 4 certified on all four Expansion Card bays" is different from "now have 4 Thunderbolt 4 ports"

Setting aside power, how many independent full bandwidth TB4 devices can run at once?

Are there any plans to get at least some of the BIOS fixes to the 11th gen? I know it wasn’t sold as Thunderbolt compliant but the experience is pretty rough and I would appreciate anything that could offer hope to address some of the issues I’ve had.

Does it really cost you $9 to ship one of these? It is probably Amazon's fault, but it just kills me to pay that much for shipping (although I'm fine w/ paying some reasonable amount for shipping).

You may want to add information about the display to your product pages; I had to dive into the user manual to find it, It's a very important spec to omit...