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Comment by gsora | Hacker News Reader

Mastodon is a community effort, and as such members of the community will work on stuff like UX. I’m not saying that you’re wrong, but rather contribute back instead of slamming a (very advanced and usable) project down just because your registration experience was bad.

This is open source, not a company with billions to spend on UX: they do what they can.

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I think we need to better distinguish between comments about the current state of things (like GP) and comments about the future (like yours). GP is saying that currently the UX sucks, and this matters for people who want to use a social platform right now (think: non-programmers, technically challenged people, the mainstream, etc). Only enthusiasts are going to want to suffer through all the research and hurdles necessary to use to Mastodon because they think it'll be better in the future

The point is that these open source initiatives are exactly competing on UX with billion-dollar companies, and that they will continue to lose.

> This is open source, not a company with billions to spend on UX: they do what they can.

This is not an excuse, all it takes to have a decent -or even a good UX- is one person asking the right questions and following up by interviewing a few folks during the sign up process.

It could be done in less than 2 hours or during a coffee break.

Getting the right experience and setting aside the time to do it is just business as usual for any product owner, even if they work during they free time.

Well if you want to do that, I’m sure they’ll appreciate your inputs. I would if I could.

I’m sure this new influx of users will bring many UX designers into the space, and the improvements will be tangible.

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