5 Things I Learned the Hard Way as a Manager of Managers

Some useful advice!

Big fan of skip-level meetings: I schedule those in an ad-hoc fashion.

I let new joiners know to expect those occasional meetings, so they don't get worried if they're invited.

I use them for relationship building, showing appreciation, and also inviting colleagues to provide feedback on improvements to our organisation, tools, and processes, particularly if the skip-level was recently blocked by inefficiences outside of their immediate control.