- @mcmillen
- @mcmillen
Netflix allows 4 (four!) subtitle languages to be selected from by users, essentially saying "fuck you" to anyone who would like subtitles in the other 50-70 languages that are available. It's the opposite of "accessibility".
Someone at Netflix came up with this system. A designer designed the UI for it. A programmer coded this up. Someone budgeted for it, tracked it, and approved it for go-live.
Wait, it goes on: Someone had to write the tech support page for this, train support staff to lie to customers and say that this is for "copyright reasons" (it isn't), and so on. Literally hundreds of people had to be involved to actively reduce accessibility.
Managers like Elon look at organisations like this and see nothing but fat that can be cut to make the organisation leaner and more capable.
I think you're judging a little harshly without appreciating the nuance that's gone into deciding what to surface to users:
“The less code, the better! 1 point for adding a line of code, but 2 points for deleting a line. Bloatware is the devil.”