Hacker News Reader

Comment by everfrustrated | Hacker News Reader

Of all the many SaaS vendors I use, GitHub has the worst availability by far.

There isn't a month that goes by without our devs being impacted.

GitHub - please just work on fixing this. Your product is great but your availability is your biggest problem. It's beyond a joke at this point.

View on HN

GitHub’s reputation for reliability really did a 180 after the Microsoft acquisition, as some predicted. It’s strange to me that despite this, you still get vociferous argument every step of the way to blaming Microsoft. People don’t remember GitHub’s past reputation for excellent reliability, then they accuse you of rose tinted glasses, then they say we’re just noticing it more now, then they say GitHub’s complexity significantly changed at a time that just happened to coincide with the acquisition, then they say better reliability is impossible. No, man, Microsoft acquired it, and when they got around to transitioning it to their infra, reliability plummeted.

I know. They have been very unreliable for years as I have predicted in here [0] and you can see all the times it went down or had intermittent issues [1]. I'm not really surprised to see GitHub become less reliable than someone self-hosting a typical Git server.

This is why it makes no sense going 'all in' on GitHub services.

[0] https://news.ycombinator.com/item?id=22867803

[1] https://news.ycombinator.com/item?id=32752965

I absolutely second this. Their APIs are incredibly flaky - especially with Actions, and it's incredibly annoying that they don't report on their _real_ availability - I can't remember the last time there was any form of related service degradation on their customer facing monitoring during an outage.

> Of all the many SaaS vendors I use, GitHub has the worst availability by far.

Have you ever tried using GitLab?

Thankfully the web app was relatively stable last month compared to September: https://github.onlineornot.com/

> There isn't a month that goes by without our devs being impacted.

+1 -- same experience here for a medium size (60) eng team.

Reply on news.ycombinator.com