Microsoft New Future of Work Report 2022 [pdf]

Productivity definitions cited in the report:

Productivity cannot be reduced to a single dimension (or metric), so frameworks include multiple dimensions. Performance/Outcomes, Collaboration, and Efficiency are examples of potential dimensions to consider (Forsgren et al. 2021).

• Managers are more likely to define productivity as outcomes, and individual contributors are more likely to define productivity as output (Storey et al. 2021)

• Productivity is something that happens over time, and choosing a specific time interval is yet another dimension (Smith et al. 2021).

• This diversity of definitions is in addition to many other dimensions introduced by looking at productivity at different scales: e.g., organizational, national.

• One broader definition of productivity that has been proposed emphasizes several new dimensions in addition to what is typically considered by managers: well-being, collaboration, and innovation (Teevan 2021).