I remember some Steve Jobs quite about the scary truth about news organisations producing washed down trite because that is what people are asking for, is the same true of the music industry?
This is not something music fans are likely to admit, but their tastes are determined more by shrewd marketing than by some "objective" measure of talent or quality.
It reminds me of an article I read recently - a world-renowned violinist played in the DC Metro for a day. Not a single person recognized him, and very few people recognized the quality of his performances. Most just passed him by and some dropped quarters as if he's just a run of the mill subway performer.
IMO, people do not have the discerning taste they seem to attribute to themselves. This goes for movie buffs, music fans, video game connoisseurs. Everyone.
So, in an environment where people's perceptions of art and media is more determined by preconceptions and biases than any pseudo-objective measure of quality, the difference between winners and losers is who can shape their image the best. This takes a shitload of money, spent in a shrewd way - record labels are still very, very good at this.
Spotify has a long way to go before that happens though. Its music discovery features are almost worthless. The What's New section lists nothing I care to listen to. It would also be nice to see tour dates and real social features.
I think this is why Pandora is so popular. People can pick something they know, turn the station on and just treat it like the radio. The sad thing is that if they hear something they like on Pandora, all you can do is thumbs up it, which then can be retrieved later by finding a link buried deep in your profile...a place most Pandora users never go.
The smarter people in the music industry know that their future is dependant on staying close to the artists. The tables are turning, in the past the artists served the labels, in the future the labels will serve the artists.
Has it? It's 10 years since Napster lost the court case and the music industry is still awash with money. Have the record labels lost much revenue in the last 10 years? I don't believe that "piracy is killing the record labels", because if it was, they would have been killed by now.
It's difficult to change in a decade what the law has been saying since 1662 (that's when copyright law came into the existence, around the time printing was invented).
What we've seen since then is simply a natural result of the slippery slope that resulted as a pretty good idea. It will take a long time to go back up such a slippery slope again.