His wife, who also helped with running his business (small shop, 4 employees), tried to get access to the business bank account in order to pay the bills. Cloud services would expire, services shutdown, they would lose a lot of clients.
She couldn't pay the bills, because while she was his next of kin, that only works if he dies.
So anyway, having procedures for death is one thing, but don't forget scenarios like being in a coma for a few weeks, or being kidnapped, etc.