It allowed the 3 teams to have better communication, things were written, we knew what we are building and how/who is using it. Met with stakeholders regularly for feedback and better understanding of the business in general, the strategy and why we need to land this feature either to differentiate or because it is priority 0 asked by many customers.
As a team member safe allowed me to understand why what I am working on is important for the business and how it brings value.
I wonder if it is a people problem that we are blaming safe for or an actual process problem?