Nothing I said was hubris. I literally work a 12x5 on call, sometimes 24xN when things get bad. I don't ever really get the chance to "clock out". I've spent a long time developing a very special set of skills not everyone has. I am paid well for it. I am not going to waste my time doing CSR work. I won't be good at it, it makes my schedule even more complicated, it provides no value to me nor what I am paid to do, etc. The hubris is that PHBs and spreadsheet jockeys think they understand my job better than I do. It's a tale as old as time: clearly the guy who sits in front of a computer all day drinking coffee must have an easy job and can take on more unrelated work.

Maybe I'm not truly talented and you're right (nice no true scotsman though). My paycheck and the fact I can leave a job tomorrow and get a new one for even more money says someone thinks I'm extremely valuable.