I don't know what you mean by the multiple organizations thing – this seems to be squarely in the realm of trust and safety. And while I understand the frustration in contacting a human sometimes, in this case it seems that a human will have reviewed the content and come to the conclusion based on their training, expert opinions, policies, etc (as per the article).

What can human contact add here? Excuses or reasoning for the content? Given the media attention, someone will almost certainly have reached out if there was any way that a reason or excuse could possibly change the outcome. If they didn't that implies again that there's more to this story.

I'm not going to pass any judgement on what the "more to the story" is here, I don't have all the facts, but it seems obvious to me that there are more facts, and that people are working from different amounts of information here.