Ask YC: Usability tools?
Full-blown eyetracking studies are often too expensive for startups, aren't they? So what kind of UX tools are you using? What would you suggest to people who are on a budget?
I tend to use such high-tech tools as a pencil and a pad of paper to take notes. (If I had $50 to spare I might try Silverback, but I really like my pencil.) I verbally encourage people to talk through what they're thinking and what they're trying to do. Eye-tracking sounds cool but hearing 4 people in a row say "the search box should be here!" is pretty darned effective.
Not tried them: http://www.webcredible.co.uk/services/website-evaluation.sht...