> These things do fail on linux
The only data point I have, is my non-technical partner, who has had far fewer issues since moving to linux than on windows. It's a data point of n=1, and I'm not sure if I'd recommend it for everyone.
I was more than happy to recommend it for her since I know if there is any issue she has, I'll be able to solve it quickly and easily. The fact is though after throwing a standard ubuntu system on the machine I don't think she's had any issues past the first week or two of figuring out where the settings were, and what program does what.
There might have been the odd libre office question maybe?
The fact is, I'm pretty much the family tech support. My linux "support burden" is far lower than my windows "support burden" was when she used that (both in frequency, and for me, complexity). I still get a fair few macOS or iphone questions from my parents from time to time, but almost never things about linux.