Lufthansa deserves it. Worst airline I've ever flown (and that's saying something being from Canada).
And it's usually based on a single one-off bad experience.
I took a Lufthansa+Air Canada trip because it was $300ish cheaper than the alternatives and I regret it. I also know many people personally who have had terrible experiences this past summer.
My suggestion would be to rebook if possible, but it might not be too bad since the summer is over. Either way I hope things go smoothly.
Well there you go...
It's bad in the sense that they constantly reschedule or cancel flights, are constantly late and there's absolutely no recourse to getting compensation.
But once you're on the plane it's mostly fine.
Most customer rankings disagree with you. Which doesn't mean the airline should be free from criticism, of course.
> Most customer rankings disagree with you
They're higher than expected but not in the top 10 of any rankings I've seen... And dropping...
Another example. I could excuse a lot but after what the employee told us, the visible lack of organization when we flew with them plus quite a few more anecdotes I'm definitely avoiding them. Seems there's something fundamentally wrong with their infrastructure. Hell, the airtag thing blew up for a reason.
There’s something wrong at Lufthansa. The queue to fill out my lost luggage form was like an hour long when I arrived, and looked to be just as long when I was done.
I've had decent experiences with "crappy" poor country airlines--oftentimes they compensate with decent food and seats often feel relatively spacious. Probably more likely to crash and die, though.
I will not consider LH metal for any reason.