I had a really really bad experience with their cloud relating to billing, they are still chasing me for it, basically they forced me to pick one of two "shapes" and both shapes were paid. I should have had alarm bells ringing when they asked for billing info.
I saw the payment on my card and tried to shut everything down, it was something like $80 which for me was a lot at the time, but even when deleting as much as I could something remained and it was still charging me $80 every month.
I'm not stupid, I use cloud's professionally, so I'm not sure what I did wrong.
Essentially they kept charging me and I cancelled my debit card, which caused them to finally shut down my account and then they put the outstanding amount ($160~) to collections.
I can definitely be in the wrong here, but I really did try to give them a shot and all I got was bitten, which is literally what everyone says about Oracle.
So, no, don't give them a chance, they are trying to rob you.