I do like Signal and I think they have done a lot of good. I do think they have a lot of valid criticism against them but also I think a lot of people aren't providing useful criticism (it is a shame that's happening here, on a forum that should be filled with tech experts). People also aren't realistic. A 25 person team working at a non-profit aren't going to have the same development capacity as a 250 person team.
[0] (maybe go to the bottom) https://community.signalusers.org/t/usernames-in-signal/9157
These are purely my observations of the discourse around Signal and should not be taken as a universal truth. Only my subjective reality.
I'm not aware of any major vulnerabilities in Matrix (but I'm not following) closely. I'm also not aware of any in Signal, which I know is frequently audited. There is an SGX attack, but it is often blown out of proportion (highly technical attack that requires an unlocked phone to be in the physical hands of the attacker).
Telegram gets a lot of shit because they prop themselves up as a privacy app but aren't. The default is that things are not encrypted. They use a proprietary encryption scheme. They store user data on their servers. These are not the marks of a privacy app.
I explained how imo Signal has burned the goodwill of a some of its early adopters. Meaning not recommending it to my friends and buying my mom an iPhone. Now there's an argument to be made that it's not very smart to dismiss the app, but that's what happened.
I'd be very surprised if they manage to salvage its image at this point
Meanwhile if my counterparty and I have communications in Signal that we want to preserve at scale, it's impossible to do so. A simple example would be that I have years' worth of conversations with my wife that I can't easily back up any where. We could export every picture and video by hand and screenshot or copy the text of every message, but that would be extremely time-consuming and tedious.
That's the basic problem. The data is already only semi-secure in that it's subject to exfiltration without consent. It's just inconvenient. And where parties do consent, it's very inconvenient because it's many many hours of work; in the end, it's just more security theater.
This is one of the problems with Signal having a bit of confusion about what exactly it's use-case is. There are plenty of cases where locking down the ability to save/view/export messages are valuable, and Signal provides tools to be able to do that. Making that the mandatory case though means that it's harder to adopt as a general-purpose communication platform.
The need to decide if the goal is still to get as many people off of SMS/facebook-messenger as possible, or if the goal is to provide extreme security to dissidents and protestors, or if they're going to spend the effort to be able to do both effectively and let you choose which conversations or messages get which level of protection.
It's like when Signal asks you to put in your PIN, but it's the same PIN you use to unlock your phone. There's a different Signal PIN, but that functions as a check for when you install Signal on a new device. Your regular PIN is just a repeat of your phone PIN, and thus adds exactly zero security.