Hacker News Reader

Has anyone tried Paddle[1] both by integration and customer support?

I have been looking at it for my future projects for quite some time.

Fees seems to be a bit higher, but it also has both CC and PayPal integrations and can take care of the taxes.

Not tried, but also researched thoroughly. The main difference as a ‘Merchant of Record’ is that they are effectively resellers of your product, and pay you a (majority) cut on all sales. As you mention, one of the big attractions for me is the fact they take care of local taxation laws - as a UK based seller I would be on the hook for calculating and charging VAT in all countries that I sell to, which is a massive headache / pain in the arse to get right. Much like the App Store, Paddle removes all of that, as a MoR they are your only ‘customer’ from an accountancy point of view.

Of course, one of the big drawbacks here is conceding control of a critical part of your infrastructure to another organisation. Better hope they don’t hell ban you, or you’ll be totally screwed. But that seems to be an issue with whoever you choose.

Reply on news.ycombinator.com