I’m more tempted to think the computers made them more productive and took away the complexity, allowing employers could pay them less.
Productivity is just a measure in how much people are paid after all
Productivity is just a measure in how much people are paid after all
At a former place of work the secretaries became experts at using Excel and even Access or Crystal Reports. I remember one had a beefy SQL book on her desk to make queries directly from the company's Oracle databases.
Eventually they got newer titles of "executive assistant" with better pay.
The IT department I worked at also lobbied for a policy, so that when computers were upgraded that they should get the newest and more powerful ones, since they were doing the bulk of computing.