Experience vs. Function — a Beautiful UI is Not Always the Best UI
usabilitypost.com
usabilitypost.com
If there's a problem with the newspond interface then its not usable enough - not too good looking.
It's not worth arguing semantics, substitute "prettiness" if it makes you feel better.
My main problem with this article is the fact that the author pits "experience" against "function," and thereby separates the two into different camps. He doesn't have any in-between, wherein there would be a balance of experience _and_ function; instead, he focuses only on the two extremes.
Don't get me wrong, I'm not saying there is anything wrong with a very functional website. I'm a fan of minimal (functional) design, but at the same time, if you're able to make a site beautiful as well as functional, there is no reason not to do so. I thought his use of newspond was a particularly poor example: it is a perfectly functional website, but happens to be very well designed. As a designer, I obsess over the design, but as a user, I have no trouble getting content out of the site.
I would say that experience, from a user's perspective, is about 40% of what is expected. A good experience, a smooth interface. On the other 60% is the functionality, which is a given.
There is no reason you can't have both, you just need to know _how much_ of each is necessary in your particular application.
(This article reads a little like cannon fodder, as well, but at least it brings up a valid--albeit age-old--discussion.)
To make the form responsive and interactive we're obviously using ajax and js, and we add in some sexy transitions and graphics. i think there are many sites that do similar things where necessary.
in examples like this i think the user interface/experience actually becomes the functionality and so the distinction is difficult.
for me i always do the 'Apple test': can i make it simpler? faster? more obvious?
It was hard to delete what I had spent much time on. But when I analyzed the logs and saw that users weren't following a clear path, it was the best decision to make.
In the future, I hope to find a professional to make it pretty AND clear.