> and it might well be that you don’t have the receipts anymore.
That seems pretty unlikely; the receipts now go to your email where you'd have to delete them intentionally.
That seems pretty unlikely; the receipts now go to your email where you'd have to delete them intentionally.
In my case, I think they deliberately bumped my bag for paying cargo, because they saw my billing address was near the destination airport and assumed I would be fine "at home". They didn't know I was going to a wedding, and that said wedding was several hours drive away, so delivering my bag a day late to the destination airport wouldn't end the problem. They still paid out though.
You already need to insure higher values anyway if you want to be entitled to a reimbursement, so this would set a nice minimum that encourages customer friendly behavior.