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It's not all about a name. Freshdesk is an embarrassing copy of Zendesk.

A lot of successful products are copies of something else, and more power to them. The company I work for* had a competitor make an "embarrassing copy" of our flagship product, and they managed to get acquired because of it. But you know what? I don't hold it against them, in fact, congrats to them. If anything it validates the space we're in.

* I'm deliberately not mentioning the company or product by name, because I don't particularly want to start a subthread about this situation - the particulars would detract from the point I'm making.

Does your company's competitor copy even your visual design? What I see here is some bullshit makers trying to promote their product by trolling. This is not the common case.

By the way, I'm not against copying. I distribute my website, multiplayerchess.com with WTF License to let people clone it easily.

Again, what I see here is bullshit. It's unethical, it's not honest.

Yes, the copying was primarily of visual design. Of course, in our opinion, it's a poor copy, but they got acquired and we didn't, so who's to say? I just don't see how it's unethical to try to improve on what someone else has done, which I'm sure is how companies in these situations think of themselves.

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