It's a 2-in-1 solution for both sales & support.
We will eventually help you fix 2 major problems:
* High traffic with low conversion * High customer churn
You will just have to embedd a live video chat widget on your website and get into live demos (with screen sharing) with your visitors through reactive or proactive calls based on your visitors highest intent to buy (visiting pricing page for example)
Sales will engage with visitors instead of making cold calls and they will turn MQL to SQL in minutes not days.
On the other hand, you can also use the video chat + cobrowsing capabilities to engage with your free users during onboarding and convert them to paid customers which will reduce your onboarding friction.
And finally support team will also have the possibility to provide instant live support with cobrowsing and session takeovers so you can reduce your churn.
In addition, we are also working on an AI Transcription feature so your agents can focus on their interlocutor, and get an automatic meeting report to integrate in their CRM or support software.
Finally, we will also make a feature for group live chat on websites and software, so that you can host live webinars with both your visitors and users.
Please roast our features and don't hesitate to join our waitlist, we will be launching our MVP in two weeks for FREE and we would love to have your feedback as a BETA tester