Here's what gets me- in the first couple of days there were some pretty good posts that got _tons_ of marks. There are some users in the top 20 rankings that haven't had any activity since the first couple of days- like http://news.ycombinator.com/user?id=beau . I have to be honest, while the customer service article was nice, I don't think it would get more than 20 points these days- I don't think any article would.
So I thought there must have been a lot of people using it at the very beginning- excited and contributing and the karma flowed like milk and honey and then the novelty wore off and a bunch of people dropped out. I see the opposite in the graph. I guess the usage of the site is what changed considerably.