1) They charge a 40% markup on electricity. This is fair, given the upfront costs of installation and ongoing maintenance costs, but still a downside.
2) Since installing it, the number of EVs living here have tripled or quadrupled. A great thing, but also ties up the charger more frequently.
3) Their breaker apparently can't support 2 Teslas charging at once. This doesn't seem to be a problem with two non-Telsa EVs, or one Tesla and one non-Tesla, but if two Teslas plug in at the same time the breaker blows and both chargers are out of commission for 24-72 hours until maintenance gets around to fixing it.
All of that is still better than no charger of course, but we have other complaints with this complex and want to move when our lease is up. Looking for apartment complexes with chargers severely limits options and makes buying a house make a lot more sense.