https://www.youtube.com/watch?v=s4Mte6z7TQI
Stop making excuses for this horrible company.
Or do we truly live in a world where all sorts of horrors have become socially acceptable yet a static image of a cartoon frog is deemed "adult content"?
Thousands of warehouses filled with human beings trying to manage all of this manually would introduce far, far more errors and bias.
If you hate YouTube then don't use it. There are plenty of competitors.
My emails aren't returned and every phone call only reaches people who have neither the ability nor the authority to fix the problem.
Today AT&T called me, not with a solution, but with offers for twenty percent off wireless service. Now that I'm a customer, I'm on every marketing list, but I cannot access the service I paid for.
AT&T's system is full of mistakes, and they haven't set up a functional system to let people get the mistakes fixed.
I believe AT&T is an evil and malicious organization for other reasons, but the fact they are denying me internet connectivity is not one of them.
This is either garden-variety incompetence, or it's a business decision that there's no ROI in fixing every broken process and edge case.
It's not a handful. Also, who cares if it's evil, malice, or incompetence, it's happening and it is YouTube that is making the mistakes.
I think you might also be missing the point, people are annoyed at that there's no way to rectify these mistakes or speak to a reasonable agent of the company more so than that they happen in the first place.
Algorithmic moderation could be okay, so long as you have the necessary human operated escape hatches, since you are in fact impacting humans with your algorithms in very real ways. There needs to be some point that you can talk to a human with the power to be reasonable.
Society has always had “outgroups”, to which anything is permissible. In medieval times, there were literal “outlaws”, to which laws did not apply, people who were fair game for anybody to kill without repercussions. Later, there were witches, satanists, heretics, anarchists, bolsheviks, jews, communists, homosexuals, pedophiles, terrorists, nazis, racists, and fascists. At some point in that list, your mind might have just said “But those people deserve it!”. But labels are mostly applied by other people; nobody declared themselves a witch. Do you truly want the law to be so weak as to not protect you, should you someday find yourself labeled and put on that list?
That cartoon frog is, currently, on the list.