They use Netflix, BBC iPlayer, YouTube and the Disney+ apps daily. No complaints other than when the wifi sometimes goes out but that isn't a fault of the TV.
No shit, the reason you jailbreak a tv is to put apps on it that were not built in (or remove apps that are intrusive.) This is just like saying that people who are happy with things aren't unhappy with things.
The parent commenter claimed that “almost nobody uses” the built in smart TV features. This is false outside of whatever tiny bubble they are in.
It probably depends on the kind of crowd you sample.
Roku by itself comes pre-installed on almost 40% of new TVs
https://www.fiercevideo.com/video/roku-claims-38-all-smart-t...
Manufacturers have just started installing FireTV software.
https://www.aboutamazon.com/news/devices/amazon-vp-shares-ho...
And Google has been in the game for awhile with preinstalled Android.
A few observations:
1. I can’t stand watching TVs in many hotels because of settings, you get the “soap opera effect”. My wife isn’t bothered by it.
2. Most cable boxes had channels with both the standard definition feeds and HD feeds. How many times have you seen people watching the SD feeds on large TVs and it didn’t bother them?
3. On another note: how many people do you see walking around with cracked phone screens who you know could afford to get it fixed. But it doesn’t bother them? I couldn’t even deal with a scratch on my screen. Related : bad displays because of a screen protector on their phones and it doesn’t bother them.
You incredulously ask: Are you going to X?
I say: yes, I am going to X.
I’m not sure what your anecdotes are purporting to say. Clearly neither of us has done the research, I made an observation, you made another. Get over it.
Anecdotally, that's not true of people I know (and even less so for people not in tech), but anecdotes are not particularly useful.