> scrutinizing everything and spot-checking work
Which leads to another paradox (that I think I first saw Joel Spolsky point out, but I can't find the reference). Business software - and consulting services - always costs $20 either or $200,000. If it costs $20, you just buy it and use it. Once it gets over a certain price point - around $1000 or so - it requires approvals before it can be purchased. This leads to vendors having to develop full in-house departments dedicated to navigating those approval processes, so the price of the software has to be hiked to account for the additional headcount.