> devaluing the service employee that helps resolve your self-checkout issues?
Certainly I don’t devalue the employee, but I don’t value the work they do. This is mostly irritation at not being allowed to just fix my own issues.
> there will always be the need for traditional cashiers, along side of self-checkout folks.
Counterexample, a large convenience store near me just last month tore out all (all!) of the legacy checkout systems and replaced them with about five bays of 4-8x self-checkouts, of different sizes. There’s no option to have a human check you out anymore.
I think it’s glorious.
> IMO - even the most entry-level and lowly of jobs at 40hrs/week should be able to get someone by.
I agree, but I think we’re moving into a world where cashiers (1-to-1) are like elevator operators of old… extinct.
Seeing that local store go all-self, and a few others looking like they’re following suit slowly, has really opened my eyes on how far companies will go to eliminate jobs if paying a true living wage isn’t reflected in the value they provide.
Traditional cashiers are basically automatons which drag items across a barcode scanner, and count change. Shouldn’t come as much of a surprise that those things can be more cheaply performed by a machine, or foisted onto the customer.
And maybe it’s good that those jobs are going away? I’d rather society have to answer some hard questions about UBI than keep humans working in jobs that aren’t necessary. (See: Oregon gas pumps)