Tell HN: Be aware of the Cloudflare vanity name servers

Cloudflare has been suggesting vanity name servers, which is an automated process to get that and generate the name server records. This, of course, is not enough - you also need to manually submit a ticket to them if they are your registrar, and so far, after more than 3 calendar days, they have not updated our domain putting our email delivery at risk. If you're using decent domain registrars (they don't seem to be one!), this feature is built right into the interface, and you can do this yourself. Not with Cloudflare! After submitting an urgent-level request, 2-3 hours later, there was no response. Then I reached a general support team member on chat and they promised that this will be escalated (although priority was already "urgent"). It didn't get escalated - it got de-escalated to "high". And more than 72 hours later, the issue still exist and MxToolbox gives us a bunch of warnings and our email ends up in spam! So, the moral of the story is that you shouldn't use Cloudflare for domain registrations! if it takes them days to attend urgent issues, and you cannot chat or speak to their registrar department!