Welcome to Your Airbnb, Cleaning Fees Is $143 and You Still Have to Wash Linens
wsj.com
wsj.com
We’ve stopped using Airbnb after a lady told us we should bring our own sheets and towels, otherwise there’s a surcharge of 25 euros per person. We discovered serviced apartments in the meanwhile. Same comfort, hotel-like regulations and, surprisingly cheaper
If you're a professional Airbnb host, you probably have a deal worked out with a cleaning service or you do it yourself full-time. But if you're the day-job-having Airbnb host who just rents out a single room or nearby vacation home, you probably don't want to be managing multiple check-ins/outs and cleaning multiple times a week.
With Airbnb, there's a huge inefficiency, in that places have to be maintained, but to do so, help staff have to travel all over the place (very inefficient). Back when airbnb was people renting out some extra space or going on vacation for a bit, they'd swallow the cleaning costs as part of the profit. But now that airbnb & others are industrialized, are regular money making operations, the whole question of how these kind of special, spread out businesses compete versus the classic centealized meant-for-the-purpose hotel re-appears, & the economic inefficiency/insufficiency of the "disurptor" becomes clearly apparent.
In a perfect world, there's be some sort of "rights" as a guest where hosts couldn't demand the customer do so much cleaning or at least only make a guest clean if there's no cleaning fee.
There should be escrow for the feedback - its not published until both parties provide feedback or the 7 day window is passed.
It should also be impossible to search for previous feedback a user has left, rather only see their overall score.
A quick google shows complaints of dodgy hosts who do a "snipe" nasty review just before the feedback window ends if the guest has not left a review.
when I go to a hotel or airbnb etc (and yes, they are equivalent) the main reason for me doing so is that I have no intention of cleaning up after myself