I'm not making that claim. I'm pointing out that a customer saying "X locked my account" without the relevant information for HN readers to decide whether or not X acted improperly doesn't make for a good HN submission.

If this company sells T-shirts or something, then Stripe may have acted improperly. If they sell cannabis, then Stripe would have acted as the law requires, as everyone in that industry knows perfectly well. So it's pretty relevant information, and HN readers deserve to have the information they need to make informed decisions. There are plenty of other places online for uninformed outrage bait.