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sshine

> I think they ought to spend more on engineering.

Inevitably, yes.

But the fact that they can even be competitive at so many things:

Webmail, calendar, office, CRM, remote support, meet, chat, etc.

... and be among the cheapest total solution out there, justifies that they're not the best at any one thing.

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Yes it's crazy. They have a product for almost every problem a small business can have.

Most companies would need a trillion dollars in funding before achieving the same thing.

For the sake of their stock price, it's easier to maintain the pretense that their single piece (cloud storage, document editing, etc) is world-changing in ways that their actual bottom line does not accurately represent, hence the need for said trillion dollars.

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